Posted:  18 Jun 2009 14:46
	Registered User Currently Offline	Posts:  5 Join Date: Jun 2009
Hello, Could you please answer if Sysax can add fingerprint in sftp connection? We faced with situation when SySax just hang on attpting to connect to sftp on 22 port. We don't know how to workaround this situation in SySax and now see the only way is to change ftp client. Please assist. Thanks, Anton

Posted:  21 Jun 2009 10:54   Last Edited By: sysaxsupport
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
Hi Anton, Are you using the command line program sysaxftp.exe to connect to the sftp server or are you using a script to connect? ------------------------------------------------ FTP Server Download

Posted:  25 Jun 2009 13:50
	Registered User Currently Offline	Posts:  5 Join Date: Jun 2009
We are using script to connect. Script was generated in sysaxschedscp.exe.

Posted:  27 Jun 2009 15:19
	Registered User Currently Offline	Posts:  3 Join Date: Jun 2009
Hello, I have the same problem with a SFTP session using sysaxftp.exe and need a solution for this too. Thanks! Veit

Posted:  01 Jul 2009 10:55   Last Edited By: sysaxsupport
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
This issue for Anton was traced to an older product installation. Please make sure that you have the latest version of the product installed (downloaded from our website). If you still have problems, please submit a support ticket. ------------------------------------------------ Managed File Transfer Solutions

Posted:  09 Jul 2009 10:19
	Registered User Currently Offline	Posts:  3 Join Date: Jun 2009
I am using the current program version 4.1.

Posted:  09 Jul 2009 16:48   Last Edited By: sysaxsupport
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
Can you show us the actual error messages that you are seeing from the console window? ------------------------------------------------ FTP Server Program for Windows

Posted:  15 Jul 2009 15:10
	Registered User Currently Offline	Posts:  3 Join Date: Jun 2009
I do not get any error messages. Nothing appears on the screen, even no prompt for commands. Scripts connect and execute the SFTP commands without problems but the error-count is raised with each command. So it seems the communication works well, but the visual interaction gets stuck because of the fingerprint acceptance prompt.

Posted:  17 Jul 2009 11:01
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
Please open a support ticket regarding this issue and attach a copy of your log file. Our support team will work one-on-one with you to help you resolve this

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