Sysax Product Forums / Sysax Multi Server / General Discussion / Updating SYSAX-Server / Existing User-Accounts
Posted:  13 Mar 2015 13:26

Registered User
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Join Date: Mar 2015
If I try to update SYSAX-Server, what is the behaviour with existing user-accounts?
Posted:  13 Mar 2015 14:25

Registered User
Currently Offline 		Posts:  25
Join Date: Jul 2013
Hi e681,

When updating to a new version of the Sysax Multi Server, settings and user accounts should be preserved.

You can re-run your old installation file "sysaxserv_setup.msi", and at one point, choose the uninstall option.

Then, download and install the new version of the Sysax Multi Server, install your license key, restart the program, and your settings should be preserved.

The Knowledgebase article is here - https://www.sysax.com/server/faq.htm

Regards,
Sysax support
 

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