List of 10 issues with their solutions:

1. Windows 8 installation error. Error message: “Windows 8 installation has failed”

Solutions:

o Check system requirement to install Windows 8.
o Try to disable the entire connection and restart computer.
o Disconnect all the external devices, and choose the ‘install only’ option.
o Create an installation USB and run the upgrade setup.
o Try installing Windows 8 by doing a CleanBoot.

2. App / program cannot work

Solutions:

o Try to un-install and re-install the program. Switch to local account and then try to run the app.
o Try to disable firewall programs.
o Re-install Windows 8.

3. App cannot install from app store. Error message: “Your purchase can’t be completed”

Solutions:

o Try to disable firewall programs.
o Check network and use Proxy connection.
o Check if the date and time is correct.
o Update app.
o Re-install Windows 8.

4. Cannot connect to network

Solutions:

o Check hardware, cables, modem, and network adapter.
o Check your connection settings in Control Panel >> Network and sharing center >> Change adaptor settings.
o Run Network troubleshooter.
o Update network driver hardware and install driver in Windows 7 compatibility mode.
o Check network adapter driver if it is damaged. Use Windows update-to-update driver from the manufacturer’s website.

5. No sound on Windows 8

Solutions:

o Check sound card if it works properly.
o Check driver if it’s installed properly. Make sure to install driver in a compatible mode.
o Use a troubleshooter.
o Update drivers. Check network adapter driver if it is damaged. Use Windows update-to-update driver and install a driver.

6. Windows 8 Black screen

Solutions:

o Reboot the system by pressing the power button. Sometimes, rebooting can fix this issue.
o Go to safe mode to uninstall certain programs, then restart the computer.
o Disconnect all the external devices and check.
o Check graphic Drivers and programs.
o Remove the drivers of the Graphics card, Audio Card, Network Card and security programs. Then, reboot the system to perform upgrading again for a test.

7. Windows 8 freezes

Solutions:

o Check system if it meets system requirement to install Windows 8.
o Check if any new program has been installed.
o Run System Maintenance Troubleshooter.
o Try to update all the drivers.

8. Cannot play YouTube video

Solutions:

o Upgrade to the most recent version of Adobe’s Flash Player.
o Temporarily disable popup-blocking software installed on the computer to test.
o Allow YouTube.com as a trusted site in Firewall software.
o Try to disable firewall programs.

9. Driver won’t be installed/ recognized

Solutions:

o Try to update driver for hardware and install driver in Windows 7 compatibility mode.
o Run hardware and devices troubleshooter.

10. Cannot activate Windows 8

Solutions:

Activate Windows 8 manually by Phone Activation:

o Click Start -> Search box type: slui.exe 4.
o Press Enter.
o Select your Country.
o Select the Phone Activation option, and hold on for a real person.

This entry was posted on Monday, May 12th, 2014 at 10:00 am and is filed under Windows FTP. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.